We, the team at Hili Ventures, strongly value privacy and are committed to protecting your personal data (i.e. information that identifies you).
If you have any questions about how we protect your privacy, get in touch here: [email protected]
One of your rights under EU law – the GDPR – is that you must be informed when your personal data is processed by any organisation. You also have the right to know the details and purpose of that processing.
We assure you that we will only use and disclose any personal data collected from you in accordance with the manner set out in this policy.
Most of the personal information which we may collect about you through this website is given to us only if you choose to give it to us. Such personal information may be requested from you when you fill in a field, e.g. to submit a vacancy or fill in our contact form with your questions and comments on the Hili Ventures Ltd’s Website. If you send us emails, then the personal data we process will depend on what you send us in the email.
The information we collect from you normally includes the following:
If you apply for a vacancy other information will be requested (see the section on recruitment below). The next sections will outline how and why we use this information.
Some other information is given to us because you accessed this website (e.g. logs, recorded through cookies). This is explained in the Cookies section below.
We use your information in a number of different ways — what we do with it then depends on the information and the purpose for which we collected.
The tables below set this out in detail, showing what we do, and why we do it.
|How we use your: Name, Surname, and Contact Details||Why?|
|To send you service messages by e-mail||We’ve got to do this to respond to your queries.|
|Fraud prevention and detection||To prevent and detect fraud against either you or us|
What you’ve said to us — for example, over email or contact forms.
|How we use your contact history||Why?|
|Provide user service and support||This is how we ensure that we have answered any queries you may have|
|Train our staff||For our team to remain up to scratch so that you get the best possible service.|
Information you give us when you browse our site, including your IP address (which may include the region from where you are browsing) and device type as well as how you use our website.
|How we use information about your phone or laptop, and how you use our website||Why?|
|Improve our website||To give you the best possible user experience|
|Protect our website||To prevent and detect fraud against either you or us — and to meet our legal obligations about looking after your data|
|Knowing what you, and other users, like||To ensure we are giving you what you want, and to stay ahead of the competition|
For all of the uses of your personal data (as described above), we ensure that there is a legal basis under applicable data protection laws for us to use such personal data.
This includes, for example, where it is necessary for us to use the information to perform a contract with you or take steps at your request prior to entering into a contract with you. We also use consent as a legal basis in order to process your query when you contact us, provide customer-care and support services to you.
It also includes circumstances (such as we have described below) where we have a legitimate interest to use your data, provided that proper care is taken in relation to your rights and interests:
We will hold on to your information for no longer than is necessary keeping in mind the purpose/s (or compatible purposes) for which we first collected the data. We may also keep hold of some of your information if it becomes necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
As a guide: – we will keep personal data until such time as you ask us to stop communications with you, unless we need to keep the data for longer;– we may keep certain categories of personal data for longer in order to meet any legal or regulatory requirements, or to resolve a legal dispute.
We may keep different types of personal data for different lengths of time if required by law (for instance, we may need to keep certain personal data relating to purchases for about 10 years in order to comply with tax/VAT reporting requirements).
You may obtain more information as to the retention periods or the criteria used by us to determine the retention periods by contacting us here [email protected]
If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to us.
We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.
We do not, and will not, sell any of your personal data to any third party – including your name, email address or any other information you provide to us. It is not our business to do so – and we want to earn your trust and confidence.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out below:
What are cookies?
A cookie is a small text file (typically numbers and letters) that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you (or someone else) access a website using that device. Cookies are then sent back to originating website on each subsequent visit – and they are useful because they allow a website to recognize a user’s device and store some information about your preferences or past actions.
Some cookies are needed for the sole purpose of carrying out the transmission of a communication over an electronic communications network – others may be necessary for the provision of a service over the internet, in which case they have to be used.
Other cookies may be desirable to improve your experience, in which case we will ask you for your consent to use them.
Should you wish to amend your cookie preferences, you may click on the banner at the bottom of this page.
What cookies do we use?
The cookies we use are the following:
How do you change your cookie settings?
Should you wish to amend your cookie preferences, you may click on the banner at the bottom of this page.
Other Passive Information which we collect
Apart from the information you provide us with when using our Website, other information is passively collected from you (without you actively furnishing such information) when you navigate through the website. We use various technologies and navigational data collection methods to gather such passive information for various reasons, for example to track how many visitors access our website, the date and time of their visit, the length of their stay and which pages they view. The passive information also aids us to determine which web browsers our visitors use and the address from which they accessed our website – for instance if they connect to our Website through clicking on one of our banner ads. This technology does not identify you personally.
We assure you that, unless you have consented, such passive information shall not be combined with personally identifiable information collected elsewhere by our website or respective sites operated by our related entities or subsidiaries.
Our website includes a section with which candidates may submit their information for vacancies we have.
We are the data controller for the information you provide during the process unless otherwise stated. For example, if you apply for a job at a different entity within the Hili Ventures group, then the entity you are applying to will be the data controller of your personal data. If you have any queries about the process or how we handle your information please contact us at [email protected].
All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.
We will use the contact details (such as your contact number) you provide to us to contact you to progress your application.
We will use the other information you provide to assess your suitability for the role you have applied for.
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. The information we ask for is used to assess your suitability for employment.
You don’t have to provide all the information requested but it might affect your application if you don’t – as your application will be incomplete.
If you use our online application system, this will be collected by our Human Resources Department.
We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team will have access to all of this information.
We might ask you to participate in further recruitment tests or occupational personality profile questionnaires; and/or to attend an interview – or a combination of these. Information will be generated by you and by us and if so, this information is held by us for the recruitment exercise and perhaps after if you are selected.
If we make a conditional offer of employment we may ask you for information so that we can carry out pre-employment checks – which may be required to seek assurance as to trustworthiness, integrity and reliability and the possibility to work in Malta. Further processing of your information would be required if we are to apply for a work permit.
Depending on the job requirements, you may be required to provide: Proof of your identity and/or proof of your qualifications. We might also ask you to show us your police conduct certificate.
We may ask if you would like your details to be retained in our talent pool for a period of six (6) months. If you say yes, we may proactively contact you should any further suitable vacancies arise within that period. You may ask us to cancel this at any time – however we normally keep information about your application until we decide whether or not to continue with your application. Once it has been decided that your application has been unsuccessful, we will promptly delete your application documents.
You enjoy several rights relating to your personal information:
You can access the personal data we hold on you by filling this form and sending to Hili Ventures Limited by email: [email protected] or deliver to Data Protection Officer at Hili Ventures Limited, Nineteen Twenty Three, Valetta Road, Marsa MRS 3000 Malta.
We appreciate feedback from you to ensure our records are accurate and up-to-date.
We appreciate feedback from you to ensure our records are accurate and up-to-date. If you think that the information we hold about you is inaccurate or incomplete please fill this form and send to Hili Ventures Limited by email: [email protected] or deliver to Data Protection Officer at Hili Ventures Limited , Nineteen Twenty Three, Valetta Road, Marsa MRS 3000 Malta.
You can ask us to delete your personal data; however, this is not an absolute right.
In spite of a request for erasure, we may be justified to keep personal data which we need to keep, e.g. (i) to comply with a legal obligation (for instance, we are required by personal data for VAT reporting purposes); and (ii) in relation to the exercise or defence of any legal claims.
When you ask us to delete your personal data, we assume that you do not want to hear from us again.
If you would like to exercise your right to be forgotten, please fill this form and send to Hili Ventures Limited by email: [email protected] or deliver to Data Protection Officer at Hili Ventures Limited , Nineteen Twenty Three, Valetta Road, Marsa MRS 3000 Malta.
Other than as described above, we will always comply with your request and do so promptly. We would carry out our best efforts to notify any third parties with whom we have shared your personal data about your request so that they could also comply.
You have a right to object to our use of your personal information including where we use it for our legitimate interests or where we use your personal information to carry out profiling using automated means.
You have the right to move, copy or transfer your personal data from one organisation to another. If you do wish to transfer your personal data we would be happy to help.
If you ask for a data transfer, we will give you a copy of your personal data in a structured, commonly used and machine-readable form (e.g. a CSV file format). We can provide the personal data to you directly or, if you request, to another organisation.
When making a transfer request, it would be helpful if you can identify exactly what personal data you wish us to transfer.
In order to request the transfer of your data, please fill this form and send to Hili Ventures Limited by email: [email protected] or deliver to Data Protection Officer at Hili Ventures Limited, Nineteen Twenty Three, Valetta Road, Marsa MRS 3000 Malta.
If you want to exercise your rights, have a complaint, or just have questions, please contact us here [email protected].
Security of your personal data is very important to us. Where it’s appropriate, our website uses HTTPS to help keep information about you secure. However, no data transmission over the internet can be guaranteed to be totally secure.
We do our best to keep the information you disclose to us secure. Security measures which have implemented to secure information transmitted over our website or stored on our systems include the following:
Please understand, however, that no system is perfect or can guarantee that unauthorised access or theft will not occur.
This privacy notice does not cover the links within this site linking to other websites which are not controlled by us. We are not responsible for the collection or use of your personal information from these third-party websites.
Therefore, we encourage you to read the privacy statements on the other websites you visit.
We are always happy to hear from you, whether to make a suggestion but especially if you feel we can do better.
Nineteen Twenty Three,
Marsa, Malta MRS 3000
Last reviewed: June 17, 2020